Shipping policy

Thank you for shopping with everywell! We are excited to bring you the best in curated wellness, delivered right to your door. Please read our shipping policy to understand how we process and ship your orders.

Currently, we only ship to addresses within the United States. We are working on expanding our shipping destinations in the future!

 

Shipping Rates & Delivery Times (Contiguous United States)

 

We offer a simple, flat-rate shipping structure for the 48 contiguous states:

  • Standard Shipping (Orders under $70): $7.99

  • Free Standard Shipping (Orders $70+): Free

Our estimated delivery timeline is divided into two parts: processing time and shipping time. We do not offer expedited shipping at this time.

  • Order Processing Time: Please allow 1 to 7 business days for our brand partners to prepare your order for shipment.

  • Shipping Time: Once your order has shipped, please allow 2 to 15 business days for it to be delivered.

Total Estimated Delivery Time = Processing Time (1-7 days) + Shipping Time (2-15 days)

Please note that "business days" are Monday through Friday, excluding federal holidays within the United States.

 

Shipping to Alaska, Hawaii, Puerto Rico & U.S. Territories

 

Orders shipping to non-contiguous U.S. states and territories (including Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands) may be subject to additional shipping charges. In some cases, we may not be able to fulfill orders to these locations. If an order cannot be shipped for the standard rate, we will contact you via email. It is possible that your order may be canceled if we are unable to ship to your location.

 

Order Processing

 

All orders are sent to our brand partners for fulfillment within 24 hours after the order is placed. This 1-7 business day processing window gives our partners time to pick, pack, and dispatch your order. You will receive a shipment confirmation email once the processing is complete and the order has been shipped.

 

A Note on Multiple Shipments

 

everywell is a curated marketplace featuring products from various incredible brands. To get your products to you as quickly as possible, each item is shipped directly from the respective brand partner.

If your order contains products from multiple brands, you will receive multiple packages at different times. Each package will have its own unique tracking number.

 

Shipments from Our International Partners

 

To bring you unique and effective products, some of our items are shipped directly from our international brand partners.

  • Customs, Duties, and Taxes: For items shipped from outside the United States, the recipient is responsible for any and all customs duties, taxes, or fees that may be levied by the destination country. everywell is not responsible for these charges, and they are not included in the item price or shipping cost. We recommend contacting your local customs office for more information on potential charges.

 

Order Tracking

 

Once your order (or a part of your order) has been shipped, you will receive a Shipping Confirmation email containing your tracking number(s). You can use this number to track your package's journey to you. Please allow 24-48 hours for the tracking information to become active.

 

Lost or Stolen Packages

 

  • Lost in Transit: If your package is lost in transit, please contact us at [support@everywell.net]. We will work with the shipping carrier to investigate and resolve the issue.

  • Stolen After Delivery: everywell is not responsible for lost or stolen packages once the carrier has marked them as "Delivered." If your package is marked as delivered but you have not received it, we will do our best to assist you by providing all necessary shipping information for you to file a claim or police report. We recommend shipping to a secure location to avoid theft.

 

Address Accuracy

 

Please ensure that your shipping address is complete and correct at the time of checkout. everywell is not responsible for orders shipped to incorrect addresses provided by the customer.